Category Archives: Announcements
A lot has happened in the 4½ years since launching CraftJack. We’ve brought some new ideas as a fresh approach to the home services industry that have changed the way home improvement contractors benefit from lead generation. Our commitment to providing the absolute best experience with positive results, has been the number one goal continually driving us toward great new ideas.
Since launching CraftJack in 2011, we have always been focused on how to best serve our contractors’ needs. The question of, Is this best for our contractors?, has remained a mantra we repeat continuously in our office. This is in part why, throughout our entire existence, we have only ever increased our prices once.CONTINUE READING
We are excited to announce some major changes to the CraftJack Lead Manager. These changes will provide you with more tools to win jobs and track your results as well as earn more discounts through CraftJack.
The new dashboard on the CraftJack Lead Manager is designed to give you a better overview of your account. In the new dashboard you will see:
- Your last payment amount and your current balance due.
- An overview of new leads you have not yet called.
- Upcoming scheduled estimates.
- On overview of your last 30 days (leads, spend, average quote, average job).
- Recent reviews received from homeowners.
- Recent marketing tips from our blog.
- Recommendations on updating your profile.
We all know there is a difference between a good lead and a bad lead. Good leads come from real humans, people who are serious about having work done and ready-to-hire. Good leads also do not jump through hoops before landing in your inbox.
Lead generation is a partnership between the contractor and lead gen company. The contractor must call his or her leads quickly and follow up if the homeowner doesn’t answer, while the lead generation company must provide quality leads to that contractor.CONTINUE READING
CraftJack is pleased to announce that our Pro App is now available! As of today, contractors can download the app for free to their mobile device.
Looking to start getting more leads and winning more jobs? Sign up with CraftJack today to start receiving leads from homeowners in your area and make the most of the new Pro App.
The app provides all CraftJack contractors with the benefits of Lead Manager right from your phone. Track your jobs in real time, in app ability to contact homeowners immediately, and ask for reviews from the app.CONTINUE READING
CraftJack is so excited to announce that we have recently partnered with Hatch to help you take your CraftJack leads and turn them into new sales.
Hatch is a messaging platform that automates communication between home improvement and home services businesses and their leads over text, email, and voicemail drops. Hatch’s average customer experiences increased conversion rates of 500% or more
Homeowners are busy people - and likely requesting quotes from multiple companies. If you don’t respond within five minutes, there’s a good chance another company has already beaten you out. Hatch eliminates this problem by automating your response so that you never miss out on a lead again.CONTINUE READING
Customer reviews are a great way to help you grow your business and win more jobs, so we wanted to make it easy for you to manage the reviews you receive from homeowners. We’re excited to announce that CraftJack pros now have the ability to manage reviews directly in the mobile app!
To access this new feature, be sure to update your app to the latest version.
CraftJack pros can request reviews from both homeowners they’ve worked with through CraftJack as well as homeowners they’ve worked with outside of CraftJack. This allows our pros to more quickly establish their reputation and trust among current and future homeowner customers. The best part is, it’s easy to do! You can share a link with homeowners, send them an email or auto-send them an email when you mark a job as won.CONTINUE READING
We are pleased to announce a new feature to the CraftJack Lead Manager where service professionals can immediately request reviews from leads. If the homeowner complies, the review would then be published on your CraftJack and ImproveNet profiles.
As you know, contractors need reviews. Before any project, consumers will undoubtedly look at your profile and see what past clients are saying. Likewise, our homeowners see your profiles before that first phone call. A pro with numerous positive reviews will always have the upper hand compared with those who don’t.CONTINUE READING
This month, we released two new trade categories. All contractors can now sign up to receive plumbing and gutter leads. If you are a current CraftJack contractor, you can add the new services in your CraftJack Lead Manager.CONTINUE READING