How To Handle Customer Complaints

For any small business, a customer complaint is bound to happen at some point. While you may go the extra mile to provide the best service to your customers, there could be an incident that’s talked about.

While negative feedback can be discouraging to you and the success of your business, it doesn’t have to be. In fact, if you respond appropriately, it could actually benefit both you and the customer. Here are a few tips to better handle customer complaints to keep your business successful.

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Pool Industry Trends

Large or small, pools are a luxury item for many homeowners. More and more people are beginning to see the value in installing one in their backyard, both for the fun it brings and the value it can add to your home when you decide to sell. However, this is not a DIY project. For a safe and successful pool installation, homeowners must call a pool contractor. 

As a pool pro, you may be wondering what the future of the industry looks like. Though the work may have seasonal ebbs and flows, current trends show that business is steady and good for those in the industry. We’re here to break down some pool industry trends that  can help you plan and prepare for new customers.

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Sign Up With CraftJack To Be Listed On Our Directory

Homeowners are finding local contractors via referrals, yellow pages, offline, online and various other channels. One avenue that has been used for years and still connects millions of contractors to homeowners is the online directory.

Logically, when a homeowner is ready to hire, they look for reliable contractors in their town. Oftentimes, they search online and a directory is the first thing that comes up. Luckily for CraftJack contractors, we have one such directory that attracts thousands of homeowners every day. Continue reading to see the intricacies of our directory and how you can get added today!

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Industry News: July 2017

Summer is in full swing and that is great news for the construction industry. This is when business booms. You may find yourself with less time to dedicate to staying up-to-date on industry news. Well, we’re here to help.

Homebuilding and remodeling trends are varying greatly across the nation, so it’s an important time to pay attention to what’s happening in your area. Here’s the news you need to know to help you plan for the summer and fall ahead.

Are you looking for new ways to generate leads this summer and fall? Sign up with CraftJack today and start receiving leads from homeowners in your area. Give us a call at 866-456-6977 to get started!

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Tips To Create An Effective Call-To-Action

If you’re investing in marketing, you want to see results. Between your social media marketing to more traditional forms such as fliers and business cards, you want the person reading to become a lead which can eventually turn into revenue.

A call-to-action is very important to have in any of your marketing materials. It’s important to develop ones that work for you and your business. See a few helpful tips for creating a great call to action and generate more leads.

Are you looking for ways to generate more leads for your business? Sign up with CraftJack today and start receiving leads from homeowners in your area.

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What Does A Decking Pro Need To Know Before Starting A Business

Recent trends show the decking industry is busy. People are looking to build new decks or expand on the ones they already have. Homeowners are seeing the value of a deck and wanting that for their home. With this news, you might be considering your own decking business. After all, becoming your own boss is a great thing!

However, before you print those business cards, there are a few things you should know about starting your own company. For the decking industry, it involves some training and ensuring you have the right insurance. Here’s what you need to know before starting a decking business.

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New Trades To Be Released Before 2018

CraftJack currently offers real-time, reliable leads in 23 unique home remodeling categories. However, we know there are plenty of other categories CraftJack does not offer; until now. In our ongoing effort to provide the best possible service for all contractors, CraftJack is releasing 12 new lead categories before 2018!

The 12 new trades are:

  1. Handyman
  2. Pest Control
  3. Carpet and Fabric Cleaning
  4. Testing & Abatement
  5. Waste Material Removal
  6. Home Building
  7. Paving
  8. Audio/Visual
  9. Security Services
  10. Stone & Tile
  11. Home Inspection
  12. Carpenters
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How To Market Your Business On A Budget

With any small business, marketing is important. However, most business owners choose to invest less in marketing in favor of other areas. While you should always allot a portion of your budget to marketing, there are tactics you can utilize to lower the costs.

Digital marketing is where many small business owners turn when it comes to marketing. See what you can leverage to market your business on a budget.

Speaking of budget, you can choose exactly how much to spend with CraftJack. Give us a call at 866-456-6977 to receive new home remodeling leads for less than you think!

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Window & Door Industry Trends

One thing that professional window and door installers can always count on is that people are always going to need those two items in their house. But like any trade, the window and door industry can experience seasonal and annual change depending on trends.

Staying on top of industry trends and predictions is important for any type of contractor. It allows you to better prepare for future projects and understand what customers may be wanting. Overall, knowing what to expect will help you better serve your clients and leave them with a finished product that they love. Let’s take a look at what’s in now and what window and door trends you can expect in the coming months.

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What Licenses Do Roofing Pros Need In Illinois?

Unlike some other trades, the roofing industry has specific standards designed to keep contractors and homeowners safe. Laws and licensing requirements vary state to state, which can make it tough for roofers to navigate what they actually need for their business.

For roofing contractors in Illinois, the answer is straightforward: a roofing license is needed to work in the state. However, the process for obtaining a license and the right permits for a project can be confusing. To help you out, we’ve created a short guide to help you figure out what licenses Illinois roofing pros need and how to get them.

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