Author Archives: Account Management Team

We know how many lead generation companies are out there and as such, CraftJack is constantly looking for ways to improve and differentiate our service from the pack. Nonetheless, one of our biggest differentiators is a perk that we have offered since we started: dedicated account managers.

Unlike many other lead generation companies, CraftJack assigns each and every contractor a dedicated account manager. Your account manager is the one answering your emails and phone calls, altering your budgets, pausing your account and much, much more. But besides a friendly companion, dedicated account managers bring a few key advantages other lead generation companies simply can not match.

Back in 2013, as a new lead gen company on the block, we decided to be the exception rather than the rule. CraftJack introduced our speed-to-call discounts for our loyal CraftJack contractors. Since then, our service professionals have saved over $1.2 Million. When a contractor receives a discount from a CraftJack lead, our pros average a 17% savings.

While I can not speak for other lead generation companies, CraftJack opens your doors to lead discounts, no matter the types of leads you are receiving.

Customers today want more than just a good contractor. They want to see behind those closed doors. They want to see how you work before they hire you. They want to envision what it’s like to work with you before they sign on that dotted line.

Well, there are two terrific mobile phone apps that are perfect for streaming behind the scenes of your business: Meerkat and Periscope. Watch below as Noah explains exactly how you can use these simple apps.

As of this year, contractors can sign up for snow removal services through the CraftJack network.

The added services include:

• Snow Blowing
• Snow Plowing
• Ice Removal

Ready to start receiving snow removal or other trade-specific leads? Give us a call at 866-456-6977.

December is always the slow season, but that doesn’t mean the work stops. The end of the year is the perfect time to go back, learn and evaluate your business from the past year. What new aspects of your business worked? What new ventures did not work? These are just a few of the many questions you should ask yourself every December.

Fortunately, Noah sat down to discuss how you can evaluate your business this past year and how you can develop your business to new heights in 2016.

Then again, if you need some extra motivation this December, please see 5 Videos That Will Undoubtedly Motivate You This Slow Season.

There comes a time when you have to say no to potential clients. While it seems counterintuitive to tell a potential customer “no, I don’t want your business,” scheduling conflicts, project conflicts, employee conflicts and payroll conflicts can all prevent professionals from taking on new business.

The art of saying no can’t go underappreciated. Below, I will explain why we tend to say yes, as well as five simple ways to say no without offending a potential (future) client.

Despite the slow season coming up for contractors across the country, manufacturers are busy updating and creating new products you all need to finish your jobs on time with the precision you guarantee.

With the holidays coming up, manufacturers have stepped it up over the last few months, coming out with numerous tools and products such as outdoor power tools, jobsite radios and much more. See below as we explore the hottest new products coming to market.

If you would like a recap of other new tools released this year, please see New Products: July 2015.

We are pleased to announce a new feature to the CraftJack Lead Manager where service professionals can immediately request reviews from leads. If the homeowner complies, the review would then be published on your CraftJack and ImproveNet profiles.

As you know, contractors need reviews. Before any project, consumers will undoubtedly look at your profile and see what past clients are saying. Likewise, our homeowners see your profiles before that first phone call. A pro with numerous positive reviews will always have the upper hand compared with those who don’t.

As temperatures cool, so does home remodeling work. Despite the upcoming slow season, 2015 has shaped up to be a very good year in terms of home remodeling and home buying. In fact, single-family housing starts have hit their highest levels since 2007!

That’s just a piece of the good news we found over the last few weeks. Below are the stories you need know regarding home improvement.

This month, we released two new trade categories. All contractors can now sign up to receive plumbing and gutter leads. If you are a current CraftJack contractor, you can add the new services in your CraftJack Lead Manager.

If you are not currently signed up with CraftJack, you can see all plumbing categories here and all gutter and downspout categories here.